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| Awards and Accolades |
 AA Travel Guides American Express Accommodation Awards
The AA Travel Guides American Express Accommodation Awards program is the only established mechanism that consumers can use to express their views about the quality of tourist accommodation in South Africa and is now in its fifteenth year. The 34 award categories include different types of guesthouses and hotels, game lodges, self-catering resorts and lodges.
There is currently a major focus on the quality of our accommodation establishments, with a view to the Soccer World Cup tournament in 2010, and the awards programme is an important component in the overall standard of the industry. Consumer feedback is vital to any business and if consumers feel you are at the top of your class, news travels fast and it translates into new business.”
Achievers in the programme receive wide marketing exposure through publicity received and in the annual South Africa’s Best publication, which is distributed at local and international travel exhibitions. |
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 Hospitality Investment Awards hosted by the Tourism Business Council of South Africa (TBCSA)
The Hospitality Investment Awards are meant to recognise and reward organisations and individuals who have made an extraordinary contribution to lifting the profile of the African tourism and hospitality sector. The awards strive to promote growth, investment, innovation and excellence, across all tourism sectors in Africa. The Hospitality Investment Awards form part of the TBCSA’s Hospitality Investment Conference Africa (HICA).
The conference has now become an annual event on the local and international hospitality and investment calendar and is hosted by the Tourism Business Council of South Africa (TBCSA) The awards will be made in four categories: the Best New Hotel Development, Hospitality Innovation Award, Leadership Award and Excellence in Travel and Tourism Reporting. |
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 Responsible Tourism awards for the African hospitality and tourism industries
Tourists worldwide are increasingly conscious of doing the least harm in their travels. Responsible tourism and conservation are buzzwords in the global industry today. A home-grown responsible tourism awards scheme, the Imvelo Awards, has been effect for some time now and its vote carry weight in the industry.
The Imvelo Responsible Tourism Awards were initiated to coincide with the World Summit on Sustainable Development that was held in South Africa in 2002.
They recognise tourism and hospitality businesses that make a real, measurable and sustained contribution to responsible tourism. To be made for the eighth time this year, the Imvelo awards have had a huge impact on tourism in South Africa, creating significant awareness of environmental management issues in the industry.
The awards are in line with the Responsible Tourism Guidelines for the South African hospitality industry and the UN World Tourism Organisation’s code of ethics. Imvelo is supported by the Heritage environmental Rating Programme. The Federated Hospitality Association of Southern Africa (FEDHASA) is the custodian of Imvelo. The main Imvelo partners for 2009 are the Department of Environmental Affairs and Tourism, Absa, the Tourism Empowerment Council of South Africa and the Industrial Development Corporation. |
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 South African National Parks Kudu Awards
Another local tourism award programme from our national parks authority, the SANParks Kudu Awards, pays tribute to those who partner the organisation in conservation. The Kudu Awards is an initiative that aims to reward stakeholders for their contributions and efforts in making South African National Parks the custodian of choice for protected areas.
The Kudu Awards is fundamental to the practice of recognising, acknowledging and praising the people who have, over the years, given financial and other resources to SANParks and other conservation agencies, while also recognising those people that have made it possible for conservation agencies to operate in a conducive and enabling environment.
The Kudu Awards is an annual event that launched in June 2005, and is one of the highlights of the social calendar in conservation circles. |
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 South Africa’s Welcome Awards
It's all about customer service! That's the message that South African Tourism seeks to convey with its Welcome Awards for service providers. The Welcome Awards encourage customer care and service excellence to afford the visitor as pleasant an experience as possible. As we gear up to host the 2010 Fifa World Cup, service is top of mind at every level of the industry.
This awards scheme, instituted some years ago by South African Tourism and supported by First National Bank, identifies tourism-related businesses that raise the standard of customer service, so enhancing the visitor experience.
The judging process includes pre-arranged visits and interviews by the Welcome Awards project team, as well as mystery visits by trained individuals posing as customers. They take note of commitment to excellence and ability to exceed and add value to customer expectations. Awards cover the entire spectrum of organisations at the forefront of customer service - accommodation, tour operators, tourist guides, tourist attractions, travel agencies, restaurants, meeting and exhibition facilities, national parks and nature reserves, and online travel products. |
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 Tourism's Emerging Tourism Entrepreneur of the Year Award (Eteya)
The ETEYA Award (Emerging Tourism Entrepreneur of the Year Award) is an annual event which has traditionally seen some great tourism operators being recognised for their ability to start up and run viable businesses often with a very small capital outlay. The Tourism Enterprise Partnership (TEP) have taken an even more active role in the ETEYA Awards from 2009 as part of their vision to be the premier small business development partner for tourism.
As official co-sponsors, together with South African Tourism and South African Breweries, the organisation has provided free of charge consulting services to the finalists including product and skills development to assist the tourism enterprises to grow from strength to strength. |
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 Les Nouvelles Esthetiques South African Spa Awards
The phenomenal growth in the Spa Industry in South Africa is symbolic to this, thus the Les Nouvelles Esthetiques Sanitas Per Aquas (S.P.A) Awards was established in 2005 to honour this flourishing market and those who excel in their field.
These prestigious awards acknowledge excellence and those who set the benchmark, in quality and innovation within the Spa, Health & Wellness Industry.
Winners and finalists of South Africa are recognised both within South Africa and Internationally, attracting the attention of both spa-goers and industry experts, as an extensive media campaign ensure the spotlight of excellence is certainly focused on these spas.
The Les Nouvelles Esthetiques Spa Awards are trustworthy and transparent and have become the Spa Awards of Choice throughout South Africa as they represent the true picture of the spa industry. |
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 Amarula Best Retreats in Africa Awards
The “Amarula Best Retreats in Africa Awards” is an annual celebration showcasing the best and most innovative of Africa’s Retreats. Launched in 2008, the the Amarula Best Retreats In Africa Awards aim to showcase, honour and reward excellence in the luxury establishments of Africa.
The “Amarula Best Retreats in Africa Awards” are a new collection of quality awards designed to promote and reward excellence among African Retreats and Spas; sponsored by Amarula, epitomising “The Spirit
of Africa”. The “Amarula Best Retreats in Africa” will honour and give due recognition to individual properties in various categories through the collective voice of leaders and experts in the industry. The Awards will celebrate the contributions that these properties and individuals make to enhance the industry, spearhead trends and change while defining African travel and the future direction of the industry. |
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